mercredi 19 septembre 2018

US Police and how not to do customer service.

Most people here know that in general I think most Police Officers do a good job, but if they don't then they need to have the full power of the law dropped on them from a height. This popped up in my YouTube stream today and I thought it worth sharing.

The 37 minutes of videos are mostly from TV Networks working with an Anti Police Abuse group who test how easy it is to lay a complaint against an officer.

The procedure for this, pretty much right across the US, is for the officer, or whoever is at the desk, to give the person a form, then explain how to fill it out, and who to return it to. They should usually explain that complaints can be made directly to IAB (or whoever investigates the complaints) by phone, and that any complaint can be made anonymously if the complainant wishes to do so.

The good news is that from this testing, the group has found that nationwide, about 60% of police stations are acting in accordance with the policies of their department and they need to be laundered for actually doing their job right. The other 40%... watching the video shows how bad it can be. Apparently the worst place in the US is South Florida where just three of the three dozen or so PDs tested failed, often spectacularly with officers asking entirely inappropriate questions and acting in completely inappropriate ways, even threatening those asking how to lay a complaint with arrest.

I know it's long, but it's worth watching, and learning what your rights are when wanting to lay a complaint.

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via International Skeptics Forum https://ift.tt/2xs9GLa

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