mardi 12 novembre 2019

PC's DVD Player Does Not Recognize Certain Discs

I've had difficulty Googling for people with similar issues, so I'm going to bother you folks again.

The Problem: Approximately 50% of DVDs (movies) are not recognized (as in the computer thinks I inserted nothing). The discs work on other players. I'm also quite certain it was not always this way. For example, it's not recognizing Children of Men, and I want to say I've watched this disc on this machine. (It's not a region-encoding issue.)

What I think caused the problem: I tried just about everything when dealing with my 100% disk use issue, and I suspect I monkeyed with something that messed with the DVD player. I didn't notice it right away because I had been primarily relying on streaming services. When I open Device Manager, go to DVD/CD-ROMs, and click on the Events tab, it logs three timestamps for 18:53 on 9/27/2019 (nearly simultaneous):

Description: Device migrated.
Infomration: Device SCSI\CdRom&Ven_hp&Prod_CDDVDW_SH-216BB\4&181aa5b9&0&020000 was migrated.

Last Device Instance Id: SCSI\CdRom&Ven_hp&Prod_CDDVDW_SH-216BB\4&181aa5b9&0&020000
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0x0
Present: true
_____________________________

Description: Device Configured (cdrom.inf)
Information: Device SCSI\CdRom&Ven_hp&Prod_CDDVDW_SH-216BB\4&181aa5b9&0&020000 was configured.

Driver Name: cdrom.inf
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: cdrom_install
Driver Rank: 0xFF0005
Matching Device Id: GenCdRom
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_1E02&SUBSYS_339A103C&REV_04\3&115 83659&0&FA
_____________________________

Description: Device Started (cdrom)
Device SCSI\CdRom&Ven_hp&Prod_CDDVDW_SH-216BB\4&181aa5b9&0&020000 was started.

Driver Name: cdrom.inf
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Service: cdrom
Lower Filters:
Upper Filters:
_____________________________

I've checked my web-browser's history to see what I was doing at the time listed, but it shows no activity hours prior and hours after. I'd guess that I was updating Windows 10 while away from home.

Any suggestions are kindly appreciated.


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