I hope someone might be able to help.
Yesterday I installed Windows 10 on a friend's laptop which was Windows 7. Everything seems normal except for one problem. If I restart the laptop it goes to a black screen before the sign-in screen. But alternatively if I shut down and then press the power button it will start and go to the sign-in screen in a normal fashion.
In short, a restart gets me a black screen but a power-down (then the button) works fine.
I Googled this situation but couldn't find an answer.
Another possible clue... during the black screen if I attach an HDMI cable to an external monitor it right away shows the sign-in screen on that monitor.
Once I sign in everything seems normal about this Win 10 installation.
Yesterday I installed Windows 10 on a friend's laptop which was Windows 7. Everything seems normal except for one problem. If I restart the laptop it goes to a black screen before the sign-in screen. But alternatively if I shut down and then press the power button it will start and go to the sign-in screen in a normal fashion.
In short, a restart gets me a black screen but a power-down (then the button) works fine.
I Googled this situation but couldn't find an answer.
Another possible clue... during the black screen if I attach an HDMI cable to an external monitor it right away shows the sign-in screen on that monitor.
Once I sign in everything seems normal about this Win 10 installation.
via International Skeptics Forum https://ift.tt/2vl7Iyj
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