I just had a tech from my ISP visit today to fix my internet connection, and he determined that the problem lies within my laptop. He suggested I try getting a USB to ethernet adapter and I need advice on which kind to get. Or, if y'all have any other suggestions on how to fix the problem that would be great too.
He determined beyond all shadow of a doubt that there is nothing wrong with the ISP's signal, etc., my modem, the coaxial cable, or the ethernet cable. The proper speed, 50 mbps, is getting to the end of the ethernet cable, but my laptop is only producing 10 mbps. He hooked his laptop up to the ethernet cable and was getting the proper speed, so it's definitely my machine.
The wireless connection on my laptop works; I get the same speed on the 2.4 GHz wireless network on both my laptop and my tablet (the laptop doesn't have 5 GHz capabilities, so I can't just switch bands to get a faster speed). The problem seems to be with the wired connection. So, the tech suggested that I get a USB to ethernet adapter.
Now that I've had some time to research the products, I realize that there's 2 types of adapters addressing 2 different problems and I'm not sure which I need. The tech told me to make sure I got one with a minimum speed of 100m/10m, but he didn't specify whether it should have a NIC or not and I didn't know which questions to ask. Now I do, so here goes:
1) Is it an ethernet port issue? I only have one ethernet port on my laptop, so I have no way of telling if this one is bad or not. Should I buy an adapter like this?
2) Is it a network card issue? Should I buy an adapter with a NIC like this one?
This isn't urgent since I don't plan to go shopping for this thing until after the holidays. Despite the low speed number, my wired connection actually feels adequate for my needs. I've been watching HD videos, streaming music, visiting pages with far too many GIFs and static images, switching between pages rapidly, running multiple things at once, playing flash games, etc., all without any difficulty or appreciable lag. Honestly, if it weren't for the speed test numbers I wouldn't even know I had a problem.
Thanks for your help. :)
He determined beyond all shadow of a doubt that there is nothing wrong with the ISP's signal, etc., my modem, the coaxial cable, or the ethernet cable. The proper speed, 50 mbps, is getting to the end of the ethernet cable, but my laptop is only producing 10 mbps. He hooked his laptop up to the ethernet cable and was getting the proper speed, so it's definitely my machine.
The wireless connection on my laptop works; I get the same speed on the 2.4 GHz wireless network on both my laptop and my tablet (the laptop doesn't have 5 GHz capabilities, so I can't just switch bands to get a faster speed). The problem seems to be with the wired connection. So, the tech suggested that I get a USB to ethernet adapter.
Now that I've had some time to research the products, I realize that there's 2 types of adapters addressing 2 different problems and I'm not sure which I need. The tech told me to make sure I got one with a minimum speed of 100m/10m, but he didn't specify whether it should have a NIC or not and I didn't know which questions to ask. Now I do, so here goes:
1) Is it an ethernet port issue? I only have one ethernet port on my laptop, so I have no way of telling if this one is bad or not. Should I buy an adapter like this?
2) Is it a network card issue? Should I buy an adapter with a NIC like this one?
This isn't urgent since I don't plan to go shopping for this thing until after the holidays. Despite the low speed number, my wired connection actually feels adequate for my needs. I've been watching HD videos, streaming music, visiting pages with far too many GIFs and static images, switching between pages rapidly, running multiple things at once, playing flash games, etc., all without any difficulty or appreciable lag. Honestly, if it weren't for the speed test numbers I wouldn't even know I had a problem.
Thanks for your help. :)
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