Beware movavi's false and misleading advertising of 'Lifetime licenses' !

Gday all :)

Be warned about movavi's claimed 'Lifetime' licenses !

A few months back I bought movavi's Video Converter online:

which offers three price options :

• Month-to-Month Subscription 9.95 AUD
• Lifetime license 39.95 AUD
• Business license 59.95 AUD

I was looking for a converter, so on 1^st August 2016 I successfully purchased a 'Lifetime license' for movavi Video Converter, and my receipt reads like this (my bold) :

Thank you for your order! (Order no. xxxx208)
Your purchased products
1 x Movavi Video Converter - Lifetime License
Total price: AUD39.95

Note : there is NO mention that I only purchased Version 16.

Recently I upgraded to a new Windows version, and downloaded and installed the latest update of movavi Video Converter.

But alas !
My 'Lifetime license' key FAILED to activate the program because it was a Version 16 key, and the software was now Version 17.

So the 'Lifetime' lasted about a third of a year only, during which time I received NO updates at all.

This is a prima facie case of false and misleading advertising - movavi concealed critical information when I purchased :

• That 'Lifetime licenses' only means the lifetime of one software VERSION - not the lifetime of the customer, or at least the product - as one might expect,
• that the 'Lifetime' is probably a little less than a year, but could be as little as months or days even,
• that movavi was on Version 16 (currently Version 17) after 12 years in business,
• and that Version 16 was almost a year old and probably due for an update.

I contacted movavi about this on the 16th December 2016, but their agent Maria Kukhtinova from the Movavi Support Team dismissed my complaint with (my bold) :

" The license is permanent for the specific version of the program. When we release a new version, you are offered to purchase an upgrade or to refuse and keep using the version you own.
You purchase a license for a specific version of the software, for instance, 16. All the minor upgrades within 16th version are free (16.1, 16.2 etc.). All the major upgrades to the next versions (17, 18, etc) can only be purchased if you need them. This is the only type of licensing that is available. "

Frankly - this is an outrageous dishonest rip-off - which even appears to be deliberate policy by movavi.

I recommend customer's avoid movavi's 'Lifetime licenses' - which may not be either nasty or brutish, but certainly are short.


Kapyong
Quentin David Jones

via International Skeptics Forum http://ift.tt/2gIrVRz