mardi 20 août 2013

Windows has recovered from an unexpected shutdown

My desktop PC has recently begun having this issue where it goes to the blue screen and then shuts down. The blue screen messages vary, but the most recent one said "APC INDEX MISMATCH".



After restart, I then get the message "Windows has recovered from an unexpected shutdown" and then there are problem details described in this manner;

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033



Additional information about the problem:

BCCode: a

BCP1: 7A444D6B

BCP2: 00000002

BCP3: 00000000

BCP4: 82A865F1

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1



Files that help describe the problem:

C:\Windows\Minidump\082013-15412-01.dmp

C:\Users\Michael\AppData\Local\Temp\WER-26629-0.sysdata.xml



My OS is Windows 7, has anyone dealt with this problem? It seems to be a Windows issue.





via JREF Forum http://forums.randi.org/showthread.php?t=264030&goto=newpost

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